Shipment tracking
Track your order.
Enter the order number from your confirmation email together with the billing email you used at checkout.
What the statuses mean
Processing
Your order is picked and packed. Nothing has left the building yet.
In transit
The carrier has it. Tracking updates as it moves between depots — a quiet day is normal.
Delivered
Marked delivered by the carrier. If it is not where you expect, check with neighbours before contacting us.
Exception
The carrier hit a problem — a bad address, weather, or a failed delivery attempt. Contact us and we will chase it.
All orders ship domestically within the USA through major carriers. Tracking usually appears within 24 hours of dispatch.
